SkyWay Network S.p.A.
via della Meccanica, 14 - 04011 Aprilia (LT) - ItalyMonitoring Centre: Tel. +39.06.921451 - Fax + 39.06.92062285
Monitoring Centre - Safety Department (emergencies): Tel. +39.06.92860177
Ask for Information
Section dedicated to the general information request, resellers, purchase mode and Monitoring Centre Service.
General Information about Products and Service
To better manage the request of information related to a particular product or service,
we recommend you to use the following links, divided by product types, that allow to address the requests to the appropriate departments and also allow to to obtain the desidered answers in shortest time.
Prices, Purchase Mode and Resellers > Ask for Informative Support
Alarm and Satellite Systems > Ask for Informative Support
Monitoring Centre Service and Assurance > Ask for Informative Support
Navigators and Multimedia Products > Ask for Informative Support
We recommend to pay attention when you send information requests, by caring to select the correct link, and referring to the treated subject. Requests of information sent in a non correct way won't be considered. For general information which are not in the links above, please use this Form.
Technical Assistance
Section dedicated to the management of the technical assistance.
Technical Assistance Module and product delivery Mode.
Region by Region, in all Italy
This section is dedicated only to the management of the Technical Assistance related to the SkyWay products and possible defects found. For general information about the products, the malfunctioning, updating and so on, we suggest you to consult the appropriate section "Contact SkyWay", and select the interested category.
Assistance Management Mode
SkyWay gives assistance to its own products by using and sending the Assitance Request Module, filled in in all its parts. before asking for technical assistance for a certain product, it is good to consult carefully the user guide included in all the boxes and to make sure to have done all the procedures and recommandations indicated.
If you don't find any answers to your requests, to receive assistance on Skyway products, please have access to the appropriate area, by using the folloing links. Once the request has been filled-in and sent, you will receive as soon as possible, from the SkyWay Assistance Service, the solution to the problem found, with all the directions to solve it.
> Ask for Assistance (Private Users)
> Richiedi Assistenza (Resellers)
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